Privacy Policy

1. Introduction

Advance Foam Removal Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name, or title.
• Contact Data: Phone number, email address, and property postcode/address.
• Technical Data: IP address, browser type and version, time zone setting, and operating system (collected automatically via cookies).
• Service Data: Details about the specific services you are requesting (e.g., Open Cell Removal, Survey requests).

3. How We Use Your Data

We use the information we collect in the following ways:

• To provide you with quotes, site surveys, and information regarding our services.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our services.
• To improve our website to ensure that content is presented in the most effective manner for you.

4. Data Security & Storage

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. Sharing Your Personal Data

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.